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CONTACT US

19 Tambach Road, Sunninghill, Johannesburg

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011 208 1005

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SHOULD YOU HAVE ANY QUERIES, OR REQUIRE ANY FURTHER INFORMATION PLEASE CONTACT:

Fund Manager:
Helana Ueckermann
Direct Tel: 011 208 1228
E-mail: helana.ueckermann@universal.co.za

 

Contribution Department:
Yolandé Disney
Direct Tel: 011 208 1369/1370
Direct Fax: 086 529 2738
E-mail: bcimafund@universal.co.za 

 

Membership
Lindi Nemulalate
Direct Tel: 011 208 1271/1404
Direct Fax: 086 529 2566
E-mail: bcimafund@universal.co.za 

Council for Medical Schemes:
General Queries and Complaints
Private Bag X34
Hatfield
0028
Share Call:0861 123 267
E-mail:
support@medicalschemes.com
complaints@medicalschemes.com

 

Operations Manager:
Sarie Lowings
Direct Tel: 011 208 1380
Direct Fax: 0865 292 580
E-mail: sarie.lowings@universal.co.za 

 

Key account manager
Patrick Geqeza
Tel: 011 208 1005
Direct Tel: 011 208 1321
E-mail: bcimafund@universal.co.za

 

Claims & Administration:
Direct Tel: 011 208 1005
Direct Fax: 086 529 2757
E-mail: claims@universal.co.za 

 

Hospital Pre-Authorisation:
Direct Tel: 011 208 1100
Direct Fax: 086 295 7355
E-mail: preauthorisation@universal.co.za

 

 

Call back SMS facility:
SMS the word "CALL" followed by your membership number
(e.g. CALL 1234567) to 47975, and one of our agents
will phone you within 24 hours.
07h00-19h00 weekdays
08h00-13h00 Saturdays

 

 

 

Administered by:
Universal Healthcare Administrators (Pty) Ltd
PO Box 1411, Rivonia 2128
Tel: +27 11 208 1000
Fax: +27 11 208 1128
www.universal.co.za
Reg. No. 1974/001443/07